How fast do you reply?
Most student support questions are answered within 24 hours on weekdays.
00 — Contact
Send the thing that is blocking you.
Account issue, payment question, school inquiry or product feedback. Keep it specific and we'll route it to the right place.
01 — Channels
02 — Send a message
New message
~1 working day reply
For schools & cohorts
Need NeuraGeek for a class or school? Tell us your student count, subjects and timeline.
03 — Quick answers
Can schools contact you?
Yes. Schools can ask about bulk accounts, onboarding and custom support.
What should I include?
Tell us your account email, subject, device and what you were trying to do.